Revenue Cycle & Medical Debt

The hospital revenue cycle — from patient visit to payment collection — reveals where Americans struggle most to pay for care. Medical debt is the clearest signal: it represents accounts receivable that may never be collected. This map shows the share of adults carrying medical debt by state, exposing the geographic concentration of unpaid medical bills and the regions where the revenue cycle breaks down.

The National Picture

$220B
Total medical debt owed by Americans
KFF / SIPP 2021
20M
Adults with medical debt (1 in 12)
KFF / SIPP 2021
8.6%
National average share of adults with medical debt
KFF SIPP 2019–2021
36%
Of US households have some form of medical debt
JAMA Network Open 2024

Medical Debt by State

Share of adults with more than $250 in medical debt, per KFF's analysis of Census SIPP data (2019–2021). States in the darkest red have the highest prevalence — meaning the largest pool of uncollected accounts receivable and the longest effective time-to-pay. Hover any state for its percentage. States marked "verified" come directly from KFF; others are estimated from regional patterns (see methodology below).

Share of adults with medical debt:
< 5%
5%–8%
8%–11%
11%–14%
≥ 14%

Highest Medical Debt Burden

South Dakota17.7%
Mississippi15.2%
North Carolina13.4%
West Virginia13.3%
Georgia12.7%

South Dakota leads the nation at 17.7% — nearly 1 in 5 adults. The top 5 states are all in the South or Great Plains, clustering in states that historically did not expand Medicaid.

Lowest Medical Debt Burden

Hawaii2.3%
District of Columbia2.7%
Utah4%
Minnesota4%
Connecticut4%

Hawaii (2.3%) and D.C. (2.7%) have the lowest rates. High-income states with near-universal insurance coverage and strong Medicaid programs keep medical debt rare — their revenue cycles collect faster and more reliably.

How Long Does It Take to Pay?

Days in Accounts Receivable (A/R days) measures the average time from billing to collection. The industry benchmark is 40–45 days, but the real story is what happens after that window: accounts past 90 days become "aged receivable," and many are ultimately written off or sent to collections — becoming medical debt.

40–45
Days in A/R — industry average for hospitals
HFMA / Medibill
< 30
Days in A/R — high-performing practices
AKASA / MD Clarity
45–55
Days in A/R — government payer-heavy practices
HFMA
> 90
Days — accounts classified as "aged" receivable
AKASA

By Census Region

South10%

Highest — non-expansion states cluster here

Midwest9%

Above national average

Northeast6%

Lowest — strong coverage, high income

West6%

Lowest — expanded Medicaid, high income

Rural vs. Metro

Rural11% of adults

Collections average $5,764 recent / $15,445 total

Metro8% of adults

Collections average $2,469 recent / $7,871 total

Rural households face collection amounts 3× higher than metro households — $15,445 vs. $7,871 in total estimated collections. The revenue cycle in rural areas is fundamentally broken: patients can't pay, hospitals can't collect, and both sides absorb the loss.

Methodology: State-level percentages come from KFF's analysis of Census Bureau SIPP data (2019–2021 pooled), published February 2024. KFF explicitly reported values for 7 states (South Dakota 17.7%, Mississippi 15.2%, North Carolina 13.4%, West Virginia 13.3%, Georgia 12.7%, Hawaii 2.3%, D.C. 2.7%). The remaining states are assigned to KFF's 5 categories based on regional averages (South 10%, Midwest 9%, Northeast 6%, West 6%) adjusted for Medicaid expansion status, rurality, and poverty rate. These estimates are approximate and should not be treated as precise figures — they reflect the geographic pattern KFF documented, not exact state-level measurements.

The Urban Institute's Credit Bureau Panel provides complementary data on medical debt in collections at the county and state level (2011–2023), available as a downloadable dataset. CFPB data tracks medical debt on credit reports, which declined from $88B (2021) to $49B (2022) after credit reporting changes removed debts under $500.

Data Sources & Further Reading

Disclaimer: For educational and informational purposes only. This dashboard aggregates publicly available data from IRS Form 990 filings and third-party sources; figures may be incomplete, estimated, or out of date. Nothing here constitutes legal, financial, tax, or medical advice, or an endorsement or judgment of any organization or individual. Always verify with official filings and qualified professionals before relying on any figure.